Consumer Rights

Hagens Berman is a leader in consumer-protection litigation, taking cases stemming from the full range of deceptive, unfair and fraudulent business practices often used by large corporations.

We realize that often-voiceless consumers suffer the brunt of corporate wrongdoing and have little power to hold companies responsible for their behavior.

We pursue class-action litigation to confront fraudulent practices that individual consumers alone cannot effectively dispute. We make consumers' concerns a priority, collecting complaints against suspected companies and exploring all avenues for prosecution. The firm has been an innovator in organizing and prosecuting individual class cases across many states involving the same defendants and similar factual and legal issues.

Consumer fraud has many faces. As one court has said, "It is impossible to frame definitions which embrace all unfair practices. There is no limit to human inventiveness in this field." Hagens Berman's legacy of protecting consumer rights reflects the wide spectrum of scams that occur in the marketplace. Our skill in this area was confirmed when the judge overseeing the Toyota unintended acceleration cases appointed Steve Berman to lead that case. The judge did so on his own initiative.

Consumer Cases and Investigations

Case Date Filed/Investigation Launched Type Status Court Case #
Toyota Airbags Apr 11, 2012 Consumer Rights Investigation
SunRun Inc Jan 4, 2013 Consumer Rights Active; California Superior Court BC498002
Jeep Tailpipe Apr 12, 2013 Consumer Protection Investigation;
FordF150 Feb 19, 2013 Consumer Protection Active; U.S. District Court, Eastern Louisiana 13-cv-00295
Dole Bananas Nov 13, 2012 Consumer Rights Active U.S. District Court, California 12-CV-09715
Hyundai / Kia Fuel Efficiency Nov 2, 2012 Consumer Rights Active U.S. District Court, Central District of California 12-CV-01909
Hotel Antitrust Aug 20, 2012 Consumer Rights Active U.S. District Court, District of Northern California 12-CV-4365
Chase Force-Placed Insurance May 1, 2012 Consumer Rights Active U.S. District Court of California 12-CV-2179
Portico Decking Mar 15, 2012 Consumer Rights Active U.S. District Court, Eastern District of Pennsylvania 12-CV-01326
DENSO Corporation Feb 3, 2012 Consumer Rights Active U.S. District Court, Michigan 12-CV-10476
CIQ Dec 1, 2011 Consumer Rights Active U.S. District Court, California 12-MD-02330
Noteworld Jul 27, 2011 Consumer Rights Active U.S. District Court, Western District of Washington 11-cv-05574
Third-Party Billing (Landline Telephone) Jul 15, 2011 Consumer Rights Investigation
Ford Spark Plugs Jun 15, 2011 Consumer Rights Active U.S. District Court, Northern District of Ohio 10-CV-00514
Capital One Lawsuit Jun 10, 2011 Consumer Rights Active U.S. District Court, Eastern District of Michigan, MI 11-CV-12513
Aurora Loan Services LLC Aug 17, 2010 Lending Fraud Active U.S. District Court, Northern California, CA 10-CV-03383
Best Buy Insignia Speakers Jul 16, 2010 Consumer Rights Active U.S. District Court, Arizona, AZ 10-CV-00923
Wells Fargo Home Loan Modification Debt Collection Apr 19, 2010 Consumer Rights Active U.S. District Court, Northern California, CA 10-CV-01667
Optical Disc Drives - Oregon Apr 6, 2010 Antitrust Active U.S. District Court, District of Northern California 10-CV-02143
Optical Disc Drives - Washington D.C. Apr 6, 2010 Antitrust Active U.S. District Court, District of Northern California 10-CV-02143
Optical Disc Drives - North Dakota Apr 6, 2010 Antitrust Active U.S. District Court, District of Northern California 10-CV-02143
Bank of America Home Loans (HAMP) Mar 22, 2010 Lending Fraud Active U.S. District Court, Seattle, WA 10-MD-02193
Toyota Mar 15, 2010 Consumer Rights Settled; U.S. District Courts, Multi-States, US 10-ml-02151
Modified Home Loans (TARP) Investigation Mar 5, 2010 Consumer Rights Investigation
Bill Me Later Jan 4, 2010 Consumer Rights Active U.S. District Court, Northern California, CA 10-CV-0014
Hyundai Air Bags Nov 6, 2009 Consumer Rights Settled U.S. District Court, California, CA 09-CV-01298
AmeriGas Jun 4, 2009 Consumer Rights Settled U.S. District Court, Western Missouri, MO 09-CV-2493
NCAA Video Games May 5, 2009 Civil and Human Rights Active U.S. District Court, District of Northern California 09-CV-1967
Bank of America Appraisals Investigation Jan 22, 2009 Investigation
Trex Company, Inc. Jan 13, 2009 Consumer Rights Active U.S. District Court for Northern California 09-CV-01878
NCAA and Ticketmaster May 22, 2008 Consumer Rights Active U.S. District Court, Central District of California 08-CV-03401
LifeLock Mar 27, 2008 Consumer Rights Settled U.S. District Court, District of Arizona 08-MD-01977
Wal-Mart Organic Milk Jan 4, 2008 Consumer Rights Active U.S. District Court, Eastern Arkansas, AR 08-MD-01907
Midland National Life Insurance Company Jan 5, 2007 Investor Fraud Active U.S. District Court, District of Iowa
Toys "R" Us Baby Products Nov 3, 2006 Antitrust Active U.S. District Court, Pennsylvania 06-CV-00242
American Equity Investment Life Insurance Feb 15, 2006 Consumer Rights Active U.S. District Court, Central California, CA
Expedia Aug 31, 2005 Consumer Rights Settled U.S. District Court, Seattle, WA 05-2-02060-1
Tenet Healthcare Settlement Mar 10, 2005 Consumer Rights Settled Superior Court, Los Angeles, CA JCCP no. 4289
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