Chase Forced Placed Flood Insurance

COURT: U.S. District Court
PRACTICE AREA: Consumer Rights
STATUS: Settled
DATE FILED: 05/01/12

Complaint 05/01/12


Hagens Berman has filed a lawsuit on behalf of a proposed class of JPMorgan Chase (NYSE: JPM) (“Chase”) borrowers nationwide whose home loans were serviced by Chase. The plaintiff alleges Chase illegally charged homeowners for inferior and often unnecessary flood insurance at premium rates nearly 10 times the market rate for similar policies.

The lawsuit was filed in the United States District Court for the Northern District of California on May 1, 2012, by Hagens Berman with co-counsel Peter Fredman. The lawsuit claims that Chase charges borrowers for flood insurance obtained from an affiliated brokerage entity in which Chase has a financial interest and from which Chase receives commissions, reinsurance kickbacks and other benefits.

Chase decides for itself whether flood insurance is required, even if prior loan servicers of the same loan did not require it, according to court documents. Chase sends requests that homeowners provide proof of insurance, and when that proof is not provided, it allegedly orders (“force-places”) the coverage and charges it to borrowers’ loan escrow accounts.

According to the complaint, the insurance coverage Chase orders may be inferior to typical flood insurance and has premium rates 10 times higher than the market rate for similar insurance, such as that available through the National Flood Insurance Program (NFIP).

The plaintiff in the case, Shelly Clements of Richmond, Calif., alleges that she purchased a condominium in 1999, but was not required to purchase flood insurance. She asserts that she refinanced in 2005, and again, was not asked to purchase flood insurance.

However, following the collapse of Washington Mutual in 2009, Chase allegedly took ownership of Ms. Clements’ mortgage and a year later asked that she provide proof of flood insurance. A month later, she alleges Chase sent her a letter notifying her that insurance had been placed on her property for which she was financially responsible.

Hagens Berman urges homeowners who have had forced-placed flood or hazard insurance charged to their mortgage account by any lender to contact the firm. You can reach Hagens Berman by calling 206-623-7292 or by emailing

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