Capital One Data Breach

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PRACTICE AREA: Consumer Rights, Data Breach/Identity Theft and Privacy
STATUS: Investigation
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Was your personal information compromised by Capital One's 2019 data breach?

You may be entitled to compensation for Capital One's failure to adequately protect your sensitive information from hackers and identity thieves. Find out your rights »

ARE YOU AFFECTED?

The Capital One 2019 data breach is the largest amount of data stolen from any bank to date.

You may be affected if you applied for a Capital One credit card either as an individual or as a business from 2005 through 2019, whether approved or denied.

DATA BREACH EXPLAINED

Due to Capital One's lax data security measures, hackers were able to illegally compromise various client and customer databases, gaining access to highly sensitive information on March 22 and 23, 2019.

According to Capital One, a Seattle-based hacker and software engineer gained access to more than 100 million U.S. credit card applications, as well as those of 6 million Canadian Capital One customers. Current customers were part of those hit, and reports state that even applications denied by Capital One were accessed by the hacker.

The FBI has reportedly arrested the hacker, whose illegal actions were uncovered through an online chat regarding the hack committed.

WHAT INFORMATION WAS STOLEN?

For millions of people, Capital One says the users' exposed information includes their names, addresses, phone numbers, postal codes, email addresses, birthdates and self-reported income. This was the largest category of information accessed on consumers and small businesses, which constitutes information reportedly collected by Capital One upon credit card application.

For millions of others, their customer status data, such as credit limits, scores, balances and payment histories were potentially compromised. Fragments of transaction data from a total of 23 days during 2016, 2017 and 2018 were also accessed, according to Capital One.

The bank states that the breach included about 140,000 Social Security numbers of Capital One credit card customers and roughly 80,000 linked bank account numbers belonging to the bank’s secured credit card customers.

All of this information compromised at once makes this data breach particularly threatening to consumers who stand to have their most sensitive information threatened, identities stolen and potentially face years of damaging fraud, financial loss and hardship.

YOUR CONSUMER RIGHTS

Consumers trusted Capital One to not only safe guard their information, but to maintain the data safety and security. Hagens Berman believes that consumers deserve swift and just action from Capital One's negligence in losing consumers’ data.

TOP CONSUMER RIGHTS FIRM

Hagens Berman is one of the most successful litigation law firms in the U.S. and has achieved more than $250 billion in settlements against some of the nation's largest conglomerates. Your claim will be handled by attorneys experienced in consumer law.

Our legal team includes attorneys skilled in the area of data breach and security, with proven success in getting consumers the recoveries that they deserve.

NO COST TO YOU

There is no cost or fee whatsoever involved in joining this action. In the event Hagens Berman or any other firm obtains a settlement that provides benefits to class members, the court will decide a reasonable fee to be awarded to the class' legal team. In no case will any class member ever be asked to pay any out-of-pocket sum.

WHAT STEPS SHOULD I TAKE TO PROTECT MY IDENTITY?

We suggest that anyone who believes they may have been affected monitor their financial accounts for any suspicious activity. You may call Capital One's U.S. call center for questions at 1-877-383-4802.

Capital One has stated that it will be offering free identity protection and credit-monitoring services to those affected by a recent data breach, but details have not yet been made clear. This service may provide limited protection and notification of identity theft. Many experts are recommending that consumers freeze their credit at all three of the credit bureaus. You may be charged for instituting a freeze. If you are, be sure to keep a record of what you paid to protect yourself from identity theft.

Some companies (notably Experian) purport to offer a service of scanning the “dark web” for your information. At present, we are not aware of what exactly these companies are doing or how accurate or reliable their services are. If you elect to use any pay service as a result of the Capital One data breach, be sure to save receipts showing your payments.

WHAT OTHER RESOURCES EXIST FOR ME?

Repair Credit – Identitytheft.gov
Protecting Against Credit Card Fraud – Federal Trade Commission
How to Keep Your Personal Information Secure – Federal Trade Commission


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07/31/19: Investigation Launched