Did you schedule a home tour through Zillow.com and use a Zillow agent to buy your home? Homebuyers may have been tricked into paying higher home prices. You may be entitled to potential compensation. Fill out the form »
WHAT’S THE ISSUE?
Hagens Berman has filed a class-action lawsuit representing homebuyers who scheduled a tour or contacted an agent through buttons on Zillow’s property listing pages, and who were represented by a Zillow-affiliated agent in the purchase of a home. Homebuyers may have been tricked into paying more. The lawsuit accuses Zillow of unjust enrichment and breaking state consumer-protection law and the Real Estate Settlement Procedures Act.
HOW DO I KNOW IF I’M AFFECTED?
Affected homebuyers clicked the “Request a Tour” or “Contact an Agent” button on a property listing page on Zillow.com. If you purchased a home using a Zillow agent since 2021, you may have been affected by practices that violate consumer protection laws. If you contacted an agent via Zillow.com and were ultimately represented by that Zillow agent at closing in the purchase of your home, please contact our team to find out more. You could qualify for potential compensation.
ABOUT ZILLOW’S ALLEGED FRAUD
Through Zillow’s call-to-action buttons, homebuyers are unknowingly routed to a Zillow agent, rather than the agent hired by the seller to list the property for sale. Recent reports claim Zillow engages in deceptive practices by directing potential homebuyers to Zillow agents, away from the property’s listing agent. Zillow agents purchase homebuyer leads from Zillow.com through a paid referral program and seek to earn the business of prospective buyers. The result is allegedly a higher overall cost to the homebuyer.
According to the lawsuit, Zillow tricks prospective homebuyers into signing up with a Zillow agent through its website. If the sale goes through, and a Zillow “Flex” agent is involved, that agent must pay Zillow up to 40% of the agent’s commission. “This cut of the commission paid to Zillow, for no services rendered related to the real estate sale, is never disclosed to the buyer or seller,” the lawsuit states. Zillow keeps the identity of Zillow Flex agents secret, leaving buyers unaware of whether their agent is a Flex agent.
TOP LAW FIRM IN THE REAL ESTATE INDUSTRY
Hagens Berman is one of the nation’s most successful law firms representing consumers and has secured total settlements valued at more than $340 billion for classes and clients against some of the world’s most powerful corporations. The firm recently reached settlements exceeding $1 billion in a class action filed against 29 real estate broker franchises accused of illegally inflating home sale commissions. If you have a claim, it will be handled by attorneys with deep experience in consumer protection law and in the real estate industry.
NO COST TO YOU
In no case will any class member ever be asked to pay any out-of-pocket sum. In the event Hagens Berman or any other firm obtains a settlement that provides benefits to class members, the court will decide a reasonable fee to be awarded to the class's legal team.
