Dometic Class Action FAQ

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Dometic RV Refrigerator
Class-Action Lawsuit Frequently Asked Questions

MY SIGN UP INFORMATION:

Did you receive my information?

ABOUT THE CASE:

Do I have to be named in a complaint to be part of the lawsuit?
What is the defect in the refrigerator, and how is it dangerous?
Which Dometic refrigerators are part of this litigation?
Where can I find the model number on my Dometic refrigerator?
My model number is not listed above, but I really think it should be included in this class action. What can I do?
I got a recall or retrofit notice in the mail about my Dometic refrigerator and followed the instructions. Is it safe to use now?
If I unplug my Dometic refrigerator, is it safe?
I do not want to use my Dometic refrigerator anymore. What other options do I have?
Are Norcold brand refrigerators included in this lawsuit?
Does my Dometic refrigerator actually have to fail, leak, or catch fire for me to part of this lawsuit?
How long will it take to resolve this?
Do I have to be the original owner of the RV or boat?

FEE:

How much does it cost to join the lawsuit?

WHAT IF…

Can I be a part of the lawsuit if I leased my RV or boat?
I live outside of the US. Can I still be a part of the lawsuit?
I want to return/replace the refrigerator in my RV or boat. What do I do?

ABOUT THE PROCESS:

How does a class action work?

CONTACT:

How do I ask questions about the case?

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MY SIGN UP INFORMATION:

Did you receive my information?

  • If you are receiving e-newsletters from Hagens Berman, your information has been received and is in our database.
  • If you have sent an email to our legal team, please be patient! Our attorneys are working as fast as they can to respond to you.
  • If you have left a voice mail for Steve Berman, Tom Loeser or any other member of Hagens Berman's team about this case, these have all been forwarded to the legal team. They are responding to these calls.

ABOUT THE CASE:

Do I have to be named in a complaint to be part of the lawsuit?
No. The individuals named in the complaint are class representatives. Each class representative serves as a proxy for all other Dometic refrigerator owners who are similarly affected and situated. Everyone in the class, whether or not they are class representatives, gets the same amount of damages. Because class representatives have additional responsibilities, courts usually award them an additional enhancement to compensate class representatives for their additional work. If you are interested in being a class representative, please contact our legal team.

What is the defect in the refrigerator, and how is it dangerous?
The complaint [link] explains in detail the alleged defect and why we allege that the refrigerators are dangerous and the recalls ineffective. If, after reading the complaint, you still have questions, feel free to contact our legal team.

Which Dometic refrigerators are part of this litigation?
The models listed below are included:

  • RM2620 (6 cubic feet)
  • RM2652 and DM2652 (6 cu. ft.)
  • RM2662 and DM2662 (6 cu. ft.)
  • RM2663 and DM 2663 (6 cu. ft.)
  • RM3762 (7 cu. ft.)
  • All DMR 7-series (7 cu. ft.)
  • All DMC 7-series (7 cu. ft.)
  • RM2820 (7.7 cu. ft.)
  • DM2852 (8 cu. ft.)
  • DM2862 (8 cu. ft.)
  • RM3862 (8 cu. ft.)
  • RM3863 (8 cu. ft.)
  • RM3962 (9 cu. ft.)
  • NDM1062 (9.2 cu. ft.)
  • RM1350 (12.3 cu. ft.)
  • RM1350WIM (12.3 cu. ft.)
  • NDA1402 (14 cu. ft.)
  • NDA1402IM (14 cu. ft.)

Where can I find the model number on my Dometic refrigerator?
The model and serial number is on an Identification Tag on the inside wall of the refrigerator, typically on the left side or the rear wall. For more information, click [https://www.edometic.com/h.nsf/model_serial_tag_location.pdf].

My model number is not listed above, but I really think it should be included in this class action. What can I do?
Send the legal team an email with your model number and any relevant facts about your refrigerator and your concerns about its safety.

I got a recall or retrofit notice in the mail about my Dometic refrigerator and followed the instructions—is it safe to use now?

Our lawsuit alleges that there is an inherent technological defect in the design of all gas absorption refrigerators that use hydrogen. The cooling solution corrodes the boiler tube walls and causes the flammable hydrogen gas to vent into the refrigerator box. The Dometic recalls did not change anything about the design of the cooling unit itself that would prevent corrosion and potential leaking, and thus we do not believe the recalls and retrofit have solved the problem.

If I unplug my Dometic refrigerator, is it safe?

Because of the technological defect in the design, even if the refrigerator is unplugged but remains in your RV or boat, it is still a potential fire hazard. The cooling solution can continue to eat through the boiler tube wall whether or not the fridge is in use, and if the solution leaks out, it can ignite a fire.

I do not want to use my Dometic refrigerator anymore. What other options do I have?

One option is to replace your cooling unit with one with thicker boiler tube walls, like those made by JC Refrigeration LLC (available through Pines RV Refrigeration under the brand name “Dutch Aire”). Another option is a helium-based cooling unit, which does not use flammable hydrogen. A third, albeit expensive, option is to install an inverter and battery bank system and use an electric only domestic style refrigerator. If you do not install an inverter and battery bank, residential refrigerators may still be used, but only when you are hooked into shore power. Whatever course you take, be sure to document all your expenses and loss of use, because these items may be recoverable in the lawsuit.

Are Norcold brand refrigerators included in this lawsuit?

No. This lawsuit concerns only Dometic refrigerators. However, there is another lawsuit against Norcold regarding essentially these same issues in the Norcold refrigerators. Some of the lawyers in that case have agreed to a settlement that Hagens Berman does not believe is adequate because it does not make the Norcold refrigerators safe from fire. For information about the Hagens Berman Norcold gas absorption refrigerator lawsuit, click here.

Does my Dometic refrigerator actually have to fail, leak, or catch fire for me to part of this lawsuit?

No. Because the alleged defects are inherent in the design, even if your refrigerator has not failed, leaked cooling solution, or caused a fire, you have suffered a diminution of value of your RV or boat and that diminution is compensable.

How long will it take to resolve this?
Cases of this nature usually take between one and four years to resolve.

Do I have to be the original owner of the RV or boat?
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No.

FEE:

How much does it cost to join the lawsuit?
There is no cost or fee whatsoever involved in joining the lawsuit. In the event Hagens Berman or any other firm obtains a settlement or judgment that provides benefits to class members, the court will decide a reasonable fee to be awarded to the lawyers for class members. Any such fee may be paid separately from damages by Dometic, or it may be deducted from the class-wide settlement before funds are distributed to individual class members. In no case, however, will any class member ever be asked to pay any out-of-pocket sum to the class lawyers.

WHAT IF…

Can I be a part of the lawsuit if I leased my RV or boat?
Yes.

I live outside of the US. Can I still be a part of the lawsuit?
If you bought your RV or boat in the United States and still own it, it does not matter where you live, you can still be part of the lawsuit. (If you did not purchase your RV or boat with a Dometic refrigerator in the United States, you may not be a part of the lawsuit.)

I want to return/replace the refrigerator in my RV or boat. What do I do?
You can talk to your dealer to obtain a return or buyback of your RV or boat, or your refrigerator. If you do accept such an offer, please carefully document the transaction, including any discounts from your full purchase price. Any losses may be recoverable.

ABOUT THE PROCESS:

How does a class action work?
In a class action, the plaintiffs ask the judge to certify a class which allows a decision on the merits of the case to be decided after presenting the facts related to a representative plaintiff’s experience. This way, the rights of hundreds of people can be efficiently decided without each person having to present their individual case to the court. If liability is found or if the case is settled, a judgment or settlement amount is obtained to pay for everyone’s damages. That settlement or judgment fund is then distributed to all class members based on a formula determined by the court to be fair and reasonable.

CONTACT:

How do I ask questions about the case?
You may email our legal team at dometic@hbsslaw.com.